Executive Summary For this report, I had chosen Litech Technologies (Malaysia) Sdn Bhd as my inquiry topic. It is peerless of the branches in the world that delivers innovative technologies, solutions and services to a broad(a) range of customers in communications, electronics, life sciences and chemical analysis. One of Litechs goals is to bear on back a good-quality relationship between employees and management no matter of the sparing conditions in which the business is operating. Introduction This report focuses on the Performance approximation of Litech Technologies. Performance estimate is one of the factors link to an organizations long-term success. It has the susceptibility to measure how well employees perform and because use the discipline to ensure that performance meets present standards and improves everywhere time. To inspection and repair us have a view in the performance appraisal system of Litech Technologies, an interview was conducted with two members of the company, Ms. Lum and Ms. Tracy Leong. Ms. Lum is the admirer Manager in customer Service, whereas Ms. Leong has been working(a) in the Customer Service surgical incision for more 2 years. She is answerable for ensuring that their companys customers receive an adequate take of service or help with their questions and concerns. Also, she interacts with customers to provide information in response to inquiries about products or services and to handle and adjourn complaints, through a course of means, either in person, by telephone, e-mail or unshakable mail correspondence, or fax, or even over the Internet. In Litech, the Human Resources (HR) department has think on improving responsiveness, explicate the scope of its services and move to build its expertise. Despite punishing economic conditions in new years, they have continued working toward making Litech an employer of choice crosswise the globe. The aim is to provide employees with a workin g environment they find oneself challenging! and enjoyable by hiring some of...If you want to get going a skillful essay, order it on our website: OrderCustomPaper.com
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